CEM Tools Employee Experience Survey

How do you engage your people to deliver your strategy?

Our Employee Experience Survey provides an excellent starting point. It is a powerful tool that enables you to evaluate the extent to which your people are aligned with your customer experience strategy and what you need to do to engage them to deliver it.

By measuring employee perceptions on the 12 key dimensions proven to be critical to business success, the survey helps to identify the major barriers to success within your organisation and highlight ways of improving performance to deliver your customer experience.

At the same time it surveys employee perceptions and opinions and is a really useful tool for understanding what you need to do to encourage employee buy-in. Why not try our ‘taster’ assessment?

The Employee Experience Survey measures employee perceptions on the 12 key dimensions proven to be critical to business success.

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A really useful tool for understanding what you need to do to get employees to buy into your purpose and strategy. Smith+Co