Speakers & workshops Overview

How do you rally your organisation behind your customer experience? We can help. As our client testimonials prove, we have a reputation for providing customer experience speakers that create real impact.

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  • “Will help us to get buy-in from our senior managers and staff” The Hyde Group
  • “Gave all our team a great kick start to get out there and make difference” Big Yellow Self Storage
  • “Brilliant, thought-provoking and inspiring” Oracle

Speakers:


We help you rev up the energy, create a buzz around your strategy, stimulate new thinking and bring clarity about what needs to be done to deliver exceptional experience.

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Workshops:


We help your teams think innovatively around your customer experience, and achieve clarity on how to implement it, deliver it and sustain it.

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Food for thought:


Executive seminars, facilitated breakfast and dinner sessions, and round-the-table debates. Short thought-provoking and collaborative events that address the big questions facing your organisation and your customers.

Hot topics


Over 85% of businesses say customer experience is one of their top strategic priorities (Forrester Research 2012). Yet it’s a topic which continues to cause confusion and management division. This is one debate we love to lead!

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Brand Experience Masterclass - BOLD


What will it take to make your brand stand out? And what will it take to turn your customers AND your employees into fans?

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Hot Videos